PRIVACY POLICY

This document determines and explains how Cliengo (“Cliengo,” “We,” or “Our Company”) collects, processes, stores, shares, and/or protects any Personal Information (as defined below) and/or any other information when you use Cliengo or the Services (as defined below) (collectively referred to as “Information”), in accordance with the provisions of Law 25.326 on the protection of personal data, its regulatory decree, complementary regulations, and provisions issued by the National Directorate for Personal Data Protection. We will not share Confidential Information with third parties except as provided in this Privacy Policy. By accessing our Platform or using the services, you accept this Privacy Policy.

OUR COMPANY PRIORITIZES THE PROTECTION OF OUR USERS' PRIVACY AND THE SECURITY OF THEIR INFORMATION.

By accessing and/or using Cliengo’s online platform, its applications, or the website cliengo.com, and/or by contracting our services (the “Services”), you consent to the collection, storage, disclosure, and other uses of your Information, in accordance with this Privacy Policy. As stated in the terms and conditions related to the Services (the “T&Cs”), you must be at least of legal age to access and/or use the Services.

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE SUBMITTING OR PROVIDING ANY INFORMATION TO THE WEBSITE.

1. INFORMATION WE COLLECT

1.1 Personal Information

The Services use the information collected to operate, maintain, and provide functionality, analyze usage, perform diagnostics or troubleshoot technical issues, maintain security, offer personalized content, and monitor metrics such as visitor count, traffic, demographic patterns, and content usage according to applicable legislation.

We collect information to identify users (“Personal Information”), which may include your email address, first name, last name, address, phone number, and any other personal information you provide through the use of Cliengo Services.

We collect Personal Information online when:

  • You register to use services available on the Website.
  • You use the Website.
  • You send us inquiries, questions, or comments.
  • You request information or materials.
  • You provide information via chats, forums, uploads, etc.

Your name, email, and any other information you choose to share may be visible to other users based on your settings.

We may use your Personal Information for marketing messages. If you do not wish to receive these, you can opt-out by following the instructions in the message.

If you contact us via email, we may store the content of your email, your email address, and our responses.

1.2 Your Content and Communication

We collect and store all comments, communications, and conversations made through the Services.

1.3 Cookies

Cliengo may use cookies to track your access to the Services. These cookies store certain information on your computer or mobile device, allowing Cliengo to recognize your device, save login details, and collect other usage information. You can configure your browser to not accept cookies.

1.4 User-Generated Content

Content you post while using the Services may also provide us with information. This content may be visible to other users based on your settings.

1.5 Geolocation Data

When you use our Services through a mobile device, we may collect geolocation data (e.g., GPS coordinates). This data does not collect or share personally identifiable information unless combined with such data.

1.6 Device Identifiers

We may collect device identifiers (e.g., unique device data files) to improve service performance.

2. USE AND DISCLOSURE OF INFORMATION BY CLIENGO

2.1 Data Storage

We comply with Law 25.326 regarding the registration of user databases. We do not collect data for purposes other than those stated in this Privacy Policy.

2.2 Use of Information

You acknowledge that Cliengo and/or its service providers may use your Information to process data, improve user experience, or provide contact details to clients using our Services.

2.3 Other Transfers

Cliengo will not sell or share your Information unless expressly authorized or under the conditions outlined in this Privacy Policy. However, we may transfer data to subsidiaries, affiliates, or third-party service providers for administrative purposes, hosting services, or other operational needs.

If Cliengo or most of its assets are acquired, user data will be one of the transferred assets.

2.4 Email Communication

  • Cliengo may send emails regarding account activity, inquiries, or promotions.
  • You may unsubscribe at any time via account settings or unsubscribe links in emails.

3. SECURITY OF PERSONAL INFORMATION

Cliengo implements reasonable measures to protect Personal Information from misuse, unauthorized access, alteration, or loss, in compliance with Law 25.326. However, no method of electronic storage is entirely secure, and Cliengo cannot guarantee absolute security.

4. ACCESS TO PERSONAL INFORMATION

You may consult the National Directorate for Personal Data Protection for information on registered databases.

Users have the right to access, update, rectify, or delete their Personal Information in accordance with Articles 14 and 16 of Law 25.326.

Users can also request to opt out of advertising databases.

For more information, contact:

5. LINKS TO THIRD-PARTY SITES

Cliengo may provide links to third-party websites. Any information provided on these sites will be governed by their privacy policies, and Cliengo assumes no responsibility for their content or data protection practices.

6. GENERAL TERMS

Cliengo may retain or disclose user data after account termination if necessary to comply with legal obligations, address fraud, or protect property rights.

If any provision of this policy is deemed invalid, the remaining provisions will remain in effect.

7. CHANGES TO THE PRIVACY POLICY

The latest version of this Privacy Policy will always be available at: [LINK]

Cliengo reserves the right to update this policy at any time. Changes will become effective 10 days after being published on the Website. Continued use of the Services after policy changes implies acceptance.

8. MINOR PRIVACY

Our Services are not intended for minors, and we do not knowingly collect data from them. If we discover such data has been collected, we will take steps to delete it.

9. INTERNATIONAL DATA TRANSFER

User Information is stored on third-party cloud servers, ensuring compliance with Law 25.326.

10. CONTACT US

If you have any questions or comments about this Privacy Policy, please contact us at:
hola@cliengo.com