TERMS AND CONDITIONS

These Terms and Conditions (the “Terms and Conditions”) govern the access to, and the use of, the services rendered by Cliengo and/or all the solutions offered by LEADAKI S.A., a company incorporated under the laws of the Argentine Republic, which is the sole owner of Cliengo (“Cliengo”), as well as the access to, and the use of, its website, digital platform (the “Platform”) and all the relevant services and applications (the “Services”). These Terms and Conditions are applicable to all visitors, users and people who access, contract or use the Services. The use of the Services includes at least these Terms and Conditions.

READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE ACCESSING THE PLATFORM AND USING AND/OR ACCEPTING THE SERVICES. ANY PERSON AND/OR ENTITY THAT DOES NOT ACCEPT THESE TERMS AND CONDITIONS AS WELL AS THE PRIVACY POLICIES —WHICH ARE MANDATORY AND BINDING— SHALL REFRAIN FROM ACCESSING AND USING THE PLATFORM AND MAY NOT CONTRACT THE SERVICES.

These Terms and Conditions constitute the legal agreement between Cliengo and you that sets forth the main terms and conditions for accessing and using the Platform and for contracting the Services. If you do not accept such Terms and Conditions, you may neither access the Platform nor contract the Services. These Terms and Conditions, together with any updates or amendments thereto, and any supplemental terms and related policies, constitute the legal agreement between Cliengo and you. These Terms and Conditions expressly supersede any prior agreements or arrangements between the parties. Cliengo may, at any time, terminate these Terms and Conditions and, unilaterally, without the need for any justification, deny access to the Platform or stop offering said access and/or stop providing the Services, whether wholly or partially, without you being entitled to make any claim and/or seek any compensation as a consequence thereof.

Cliengo reserves the right to unilaterally amend these Terms and Conditions and/or the Privacy Policies without prior notice or approval.

ONE: REGISTRATION. ACCOUNT.

1.1 In order to use the Services, you must have an account with Cliengo or create a new account (the “Account”). You may only access the Platform and/or use the Services if you strictly comply with these Terms and Conditions and with the applicable laws.

1.2 When accessing and/or using any of the Services and/or the Platform, you accept to be bound by these Terms and Conditions. If you access the Platform or use the Services on behalf of an organization or any kind of legal entity (the “Organization”), you accept and acknowledge that you agree to these Terms and Conditions on behalf of the Organization, and that you have the authority to represent and bind said Organization. Furthermore, you accept and acknowledge that the Services may change from time to time as they develop or as features are added or removed from the Platform or as changes are made to it, with no need for any prior notice whatsoever.

1.3 No minors, pursuant to the applicable laws, may contract the Services or use or access the Platform, website, app and/or any other software which may be subsequently developed by Cliengo.

1.4 You shall be solely responsible for the activity linked to your Cliengo account (including, without limitation, data from third parties).

1.5You may create a Cliengo account through any registration method unilaterally provided by Cliengo from time to time. It shall be your responsibility to create a personal security password to sign into your Account, and to keep your access password to your Cliengo Account safe. Furthermore, you shall immediately notify Cliengo of any unauthorized use of your Cliengo Account or of any other violation related to your Account. By accepting these Terms and Conditions, you agree not to disclose your password to third parties. In the event that Cliengo finds or reasonably considers that different Accounts have matching or related data, Cliengo may cancel, suspend or disable all related Accounts, without you and/or the holders of the remaining Accounts being entitled to make a claim in connection therewith. You shall be solely responsible for taking care of your Account and for keeping your access passwords protected. Cliengo shall not be responsible for any loss or damage arising from the failure to meet the requirements mentioned herein.

1.6 Each Account is unique and nontransferable; therefore, you may not use Cliengo accounts of other Cliengo clients and/or users without the relevant authorization, including, at least, the prior and written authorization of Cliengo and said user.

1.7 You hereby accept and acknowledge that Cliengo shall not be responsible for any loss or damage suffered by you or any third party arising from your breach of these Terms and Conditions.

1.8 Should you request to register a Cliengo account, certain information —including contact details, service description, approximate number of clients, etc.— shall be requested as part of the registration process to access the Cliengo Platform or to continue using and contracting the Services. Said information must be accurate. Accordingly, you hereby ensure and assume any liability for the veracity, accuracy, validity and authenticity of said data. The data that you provide shall be entered into a database of personal data for which Cliengo is responsible. Cliengo may request reports to different public and private databases related to your information and/or data. For more information, visit Cliengo's Privacy Policy.

1.9 Cliengo may, at its sole discretion, unilaterally deny and/or cancel your registration at any time, without you being entitled to make any claim and/or seek any compensation as a consequence thereof. The Services shall be provided according to a monthly subscription plan and shall be paid as provided for in section Four.

TWO: USE OF THE SERVICES

2.1 By using the Platform and the Services contracted, you can automatically chat with third parties or your clients, answering their queries or asking any questions that you consider necessary in connection with the provision of the services, based on the specifications that you inform.

2.2 The interactions involved in a conversation between you and your clients and/or potential clients may be unlimited, or you may limit the number of said interactions. The conversation shall be deemed ended in the following cases: (a) upon the user's lack of activity for a fiveminute period; (b) by switching the conversation to another channel (such as an external form, a phone operator, etc.); or (c) by using the exit option available in the chat window. The conversation may also be concluded when the set conversation flow comes to an end.

2.3 It is of the essence that the Services be used in relation to your business. Therefore, you are not authorized to use the Services for different purposes; otherwise, Cliengo may partially or totally suspend your account, and immediately cancel the provision of the Services, without you being entitled to make any claim in connection therewith.

THREE: USE OF THE PLATFORM

3.1 Cliengo may, at its sole discretion, deny or restrict access to, or the subsequent use of, the Platform to any person or entity, without such person or entity being entitled to claim damages as a consequence thereof. Cliengo shall not be responsible if you lack any compatible devices to use the Platform and/or any devices necessary for contracting the Services. You hereby agree to adequately and lawfully use the Platform pursuant to the applicable laws, these Terms and Conditions, good morals, generally approved social customs and public law provisions. Notwithstanding the foregoing, when accessing and using the Platform and while contracting the Services, you agree to the following:

(i) To contract the Services for your personal use, accepting that you are neither authorized nor empowered to assign your Account to any third party in any way.

(ii) Not to authorize third parties to use your Account, assuming full liability for the acts that any other person or entity may carry out on your behalf, with or without your consent.

(iii) ) Not to assign or otherwise transfer your Account to any other person or entity.

(iv) Not to use an account that is subject to any rights of third parties without the relevant authorization, pursuant to the provisions of these Terms and Conditions.

(v) Not to attempt to damage the Services or the Platform in any way, and not to access resources restricted in the Platform.

(vi) Keep the password of your Account (and any user ID provided to allow you to access and use the Platform and to contract the Services) safe and confidential.

(vii) Not to try to access, use and/or manipulate the data of Cliengo, its clients, affiliates, users or third parties.

(viii) Not to introduce or spread computer viruses or any other hardware or software which may damage the Platform and/or the devices belonging to Cliengo or to clients, users, partners and/or third parties.

(iv) To comply with every law applicable to the contracting of the Services and the interaction with your clients and/or potential clients, including, without limitation, personal data protection laws according to the place where you intend to use the Services.

(x) Not to sell, lend, deliver, license, sublicense or transfer the Services to third parties, whether in whole or in part, temporarily or permanently, for consideration or for no value, nor to loan the Services for use or otherwise dispose of them, unless expressly authorized in writing by Cliengo.

(xi) Not to use the Services for illegal purposes, in violation of any applicable law or for the purposes of promoting unlawful activities

(xii) Not to impersonate others through the Services or otherwise fake your association with a person or legal entity so as to confuse or deceive others.

(xiii) Not to publish or upload any private or personally identifiable information of third parties, such as credit card numbers, domiciles or ID numbers, without their express authorization and permission.

(xiv) Not to send unsolicited communications, promotions, advertisements or spam.

(xv) Not to access, manipulate or use non-public areas of the Services, Cliengo's software systems or the technical support software of Cliengo's suppliers.

(xvi) Not to analyze, scan or test the vulnerability of any system or network, and not to violate or bypass any safety or authentication measures.

(xvii) Not to access or search through the Services using any means other than Cliengo's public interfaces.

(xviii) Not to fake any TCP/IP or the information included in any email or publication header, or otherwise use the Services to send altered, misleading or fake information.

(xix) Not to interfere with or interrupt the access of any user, host or network (including, without limitation, sending viruses or spam, mail-bombing the Services, or encrypting Intellectual Property of the Client) so as to interfere with the Services or create traffic overload in connection therewith. International users agree to comply with every local and international law regarding acceptable knowledge and behavior.

Should you violate any of the above rules, Cliengo may investigate and/or suspend your account. Furthermore, Cliengo reserves the right to immediately cancel your account, with no need for any prior notice, if you violate these Terms and Conditions, or misuse the Services, as Cliengo may determine at its sole and absolute discretion. You agree not to use the Services in a way that is contrary to good faith, any public law provisions and any applicable laws.

FOUR: PAYMENT OF SERVICES

4.1 Cliengo shall unilaterally establish the fees applicable to the Services, and you hereby agree that Cliengo shall be responsible for setting said fees. Cliengo shall charge the subscription fees for the Services, which you must pay before the commencement of the Services corresponding to the following monthly or annual period (which may or may not be a calendar month or year), as applicable. Payment may be made by credit card, bank transfer to an account detailed by Cliengo, or by any other payment method agreed between the Parties. Cliengo shall issue the corresponding invoice for the relevant amount. Should you fail to comply with this obligation, Cliengo may refuse to provide the Services, and you shall not be entitled to make any claim and/or seek any compensation as a consequence thereof.

FIVE: LICENSE.

5.1 Subject to these Terms and Conditions, and provided that you have a registered Cliengo account and that you are up-to-date with the payment of the Services, as provided for in section four above, Cliengo hereby grants you a nonexclusive license to use the Services, for the term for which you contract said Services, and you may not sublicense the Services to any third parties. Cliengo reserves all rights not expressly granted under these Terms and Conditions and may, at any time, terminate this license without the need for any justification and without you being entitled to make any claim and/or seek any compensation in connection therewith. No rights held by Cliengo are assigned to you under this license.

SIX: INTELLECTUAL PROPERTY

6.1 All rights, title and interest in the Services —excluding the Intellectual Property of the Client, as defined below— are now and shall hereinafter be exclusively held by Cliengo and its licensors. The Services are protected by copyright, registered trademarks and other applicable laws, both in the Argentine Republic and abroad. Under no circumstances shall contracting the Services or holding the license granted under these Terms and Conditions imply that you are entitled to use the name of Cliengo and/or any of its trademarks, logos, domain names and other distinctive elements of its brand. Any observation, suggestion or comment that you may make or opinion that you may express about the Services shall be merely for information purposes, and Cliengo may unilaterally decide whether to dismiss said recommendations and whether to use said observations, opinions, comments or suggestions as it deems appropriate, without Cliengo having any obligation to you in connection therewith. Notwithstanding the foregoing, Cliengo may include Cliengo's logo, including a link to its website, in Cliengo's chat window (or, if not possible, under said chat window).

6.2 The software used to provide the Services as a whole, as well as each of its integral components, its source code, updates, new versions, processes, images, animations, modules, videos, audio, texts, and the algorithms and subprograms included therein, their supplemental printed and electronic or digital material and any copy thereof, are part of Cliengo's intellectual property. Therefore, Cliengo shall retain all the rights related thereto, but you shall be allowed to use said intellectual property within the limits set forth in these Terms and Conditions. The abovementioned rights are protected under national and international laws and regulations as well as international laws and treaties on copyright and intellectual property rights. You agree not to remove or delete any notices about copyright, trademarks and trade names and, generally, any notices included in the relevant documentation.

6.3 You acknowledge and accept that Cliengo may include you or your Organization in the public list of Cliengo's clients and that, to this end, Cliengo may identify you using your trademarks, logos and/or trade names.

SEVEN: INTELLECTUAL PROPERTY OF THE CLIENT

7.1 Among other functionalities, the Services allow you to create, publish or upload information, texts, graphics or other materials (the “Intellectual Property of the Client”) and to share them with third parties. You shall retain the property rights over the Intellectual Property of the Client, and you hereby acknowledge that Cliengo does not and shall not have any liability if users or third parties copy, modify, retransmit or distribute the Intellectual Property of the Client. You understand and accept that posting the Intellectual Property of the Client in the Services does not substitute its registration with the competent copyright authority or any other copyright-related entity. Accordingly, you and your own advisors shall carefully analyze what you choose to share through the Services.

7.2 You agree not to create, upload or publish the Intellectual Property of the Client which: (a) may pose a risk of damage, loss, physical injury or emotional distress, pain and suffering, death, disability, disfigurement, or physical or mental illness to you or any other person or animal; (b) may create a risk of loss or damage to any person or property; (c) intends to harm or exploit minors by exposing them to inappropriate Intellectual Property of the Client or by requesting their personal data or any other kind of information; (d) may constitute any crime or offense or contribute to its commitment; (e) contains any information or Intellectual Property of the Client considered to be illegal, harmful, abusive, racially or ethnically offensive, defamatory, slanderous, threatening or profane, or which is deemed to invade others' personal privacy, or considered to harass or humiliate others; (f) contains any illegal information or Intellectual Property of the Client (including, inter alia, the disclosure of information which is deemed confidential under the law or information which is deemed confidential for being the business information of third parties); (g) contains any information or Intellectual Property of the Client that you are not authorized to disclose; or (h) contains any information or Intellectual Property of the Client known to you to be incorrect or outdated. You hereby accept that the Intellectual Property of the Client that you publish may not violate any third parties' rights, including, without limitation, intellectual property and privacy rights.

7.3 Cliengo reserves the right, but has no obligation, to reject and/or delete any Intellectual Property of the Client that Cliengo, at its sole discretion, believes to be in violation of these provisions, without you being entitled to make any claim whatsoever as a consequence thereof.

7.4 You shall retain all property rights over the Intellectual Property of the Client, but you hereby authorize Cliengo to use, copy, reproduce, process, adapt, modify, publish, transmit, edit, translate, exhibit and distribute the Intellectual Property of the Client in connection with the provision of the Services, granting Cliengo a royalty-free, nonexclusive and perpetual license for the Intellectual Property of the Client.

7.5 You hereby accept that Cliengo may use the Intellectual Property of the Client as well as the questions and answers, the interactions and any content that belongs to you to improve Cliengo's processes and artificial intelligence and machine learning algorithms. You further accept that Cliengo may modify or adapt the Intellectual Property of the Client to transmit it, exhibit it or distribute it through social media and/or other media. Moreover, you authorize Cliengo to make any changes to the Intellectual Property of the Client that Cliengo, at its sole discretion, shall deem necessary to adjust such Intellectual Property of the Client to the requirements or restrictions of any network, device, service or media, without you being entitled to make any claim whatsoever in connection therewith.

7.6 Cliengo reserves the right, but has no obligation, to cancel or reject the distribution of any Intellectual Property of the Client through the Services. Cliengo further reserves the right to access, read, preserve and disclose any information, should Cliengo consider it reasonably necessary, in order to: (i) comply with any applicable law, regulation, legal process or government request; (ii) enforce these Terms and Conditions, including to investigate possible violations hereof; (iii) detect, prevent or otherwise address fraud, security or technical matters; (iv) answer support requests from users; or (v) protect the rights, the property or the security of Cliengo, its users, and the general public.

EIGHT: USE OF THE INTELLECTUAL PROPERTY OF THE CLIENT

8.1 The person who created the Intellectual Property of the Client included or to be included in the Services, whether public or privately transmitted by the users, shall be exclusively responsible for said Intellectual Property of the Client. Cliengo does not promote, support, represent or warrant the integrity, veracity, accuracy or reliability of any Intellectual Property of the Client uploaded to, or created or published through, the Services. Additionally, Cliengo does not support any opinion expressed through the Services. Cliengo cannot supervise and/or control the Intellectual Property of the Client uploaded to, or created or published through, the Services and, therefore, cannot assume any liability regarding said Intellectual Property of the Client. Consequently, you shall be solely responsible for your use of, or reliance on, any Intellectual Property of the Client or materials uploaded to, or created or published through, the Services. In addition, you shall, at all times, indemnify and hold Cliengo harmless against any matter related to said Intellectual Property of the Client. Under no circumstances shall Cliengo be liable for the Intellectual Property of the Client or for any loss or damage arising from the use of any Intellectual Property of the Client in the Services.

8.2 You hereby accept to be solely responsible for your use of the Services and for any Intellectual Property of the Client that you may provide, as well as for any consequences thereof, including the use of the Intellectual Property of the Client by other users and third parties. You further understand that, if you upload the Intellectual Property of the Client to the Services without having the right to do so, you may be subject to legal liability. Cliengo shall not be liable for its use of the Intellectual Property of the Client in accordance with these Terms and Conditions. You further represent and warrant that you have all the necessary rights, powers and authority to grant the rights conferred hereunder over any Intellectual Property of the Client that you may send.

NINE: WARRANTY AND USE OF THE PLATFORM

9.1 Cliengo makes no warranty whatsoever regarding the continuous operation of, and/or access to, the Platform and/or the Services. Consequently, Cliengo shall not assume, under any circumstances, any liability for damages that may arise from (i) the unavailability of or inaccessibility to the Platform and/or the provision of the Services, for failures related or unrelated to Cliengo; (ii) interruptions in the operation of the Platform and/or the Services, computer failures, telephone service failures, disconnections, delays or blockages caused by deficiencies or overloads of phone lines, data centers, the Internet system or other electronic systems during their operation; and (iii) other damages caused by third parties by means of unauthorized interferences within or beyond Cliengo's control.

9.2 Cliengo makes no warranty whatsoever regarding the absence, in the Platform, of any computer viruses or other elements, introduced by third parties, which may alter your electronic systems and/or software, and/or the electronic documents and files stored in your systems. Consequently, under no circumstances shall Cliengo be liable for any damages that may arise from viruses and/or other elements which may alter your hardware and/or software, or your electronic documents and/or files.

9.3 Cliengo implements several protection measures to defend the Platform and the data against cyberattacks by third parties. However, Cliengo does not warrant that unauthorized parties do not know the conditions and circumstances under which you access the Platform and/or under which the Services are provided, or the characteristics of said access and/or provision. Therefore, Cliengo shall bear no liability for any damages that may arise from said unauthorized access.

9.4 By accessing the Platform and, consequently, accepting these Terms and Conditions, you agree to indemnify Cliengo, its head office, affiliates, legal representatives, directors, members, employees, consultants and agents and hold them harmless against any claims derived from (i) your breach of any provision included in these Terms and Conditions and/or the violation of any law or regulation applicable thereto; (ii) the breach or violation of third parties' rights, including, without limitation, the rights of other Cliengo users and/or partners; and (iii) the violation of the acceptable use of the Platform and the Services.

TEN: PRIVACY

10.1 Cliengo is concerned with the privacy of its users and of those who access the Platform. Cliengo collects, uses and shares both personally and non-personally identifiable information, as described in Cliengo's Privacy Policy. You hereby accept that, by accessing the Platform and/or using the Services, you agree to said information being collected, and to your personal data being collected, used, transferred and processed in accordance with the Privacy Policy and the applicable laws.

ELEVEN: THIRD-PARTY WEBSITES

11.1 The Platform and/or the Services may contain links to third-party websites, advertisers, services, special offers and other events or activities which are neither owned nor controlled by Cliengo. Cliengo does not endorse or assume any liability for these third-party websites, materials, products, services or information. If you access a third-party website from the Services, you do so at your own risk, understanding that these Terms and Conditions and our Privacy Policy do not apply to the use of such websites. You hereby expressly release Cliengo from any and all liability derived from the use of third-party websites, services or content, and accept that your relationship with any such website, service or content is something between you and said third parties alone. You further agree that Cliengo is not and shall not be responsible for any loss or damage that you may suffer arising from your relationship with third parties, and, therefore, you shall not be entitled to make any claim to Cliengo in connection therewith.

TWELVE: INDEMNITY

12.1 You hereby agree to indemnify Cliengo, its licensees, licensors, shareholders, directors, officers, employees, contractors, agents and users, and hold them harmless against any and all claims, damages, obligations, losses, liabilities, costs, amounts owed and expenses (including, without limitation, any attorneys' fees) arising from the use of, and access to, the Platform and the contracting of the Services, including, without limitation, any claim derived from: (a) data or Intellectual Property of the Client transmitted or received by you; (b) access to, or use of, the Account and/or the Services by third parties with your username and password; and (c) breach of these Terms and Conditions and/or any applicable rule or regulation.

THIRTEEN: CONFIDENTIAL INFORMATION

13.1 You hereby agree to protect the confidentiality of the Confidential Information (as defined below) received from Cliengo and its related companies or otherwise discovered by you, related to or arising from the use of the Platform and/or the provision of the Services, and not to disclose said Confidential Information to any third parties. For the purposes hereof, “Confidential Information” means any information which is not publicly available and which is used, developed or obtained by Cliengo and/or its related companies, including, without limitation: (a) information, procedures and data obtained and/or developed by Cliengo or its related companies (including those obtained before the date of commencement of the Services) in connection with the business or affairs of Cliengo or its related companies; (b) products or services; (c) costs and pricing structures; (d) analyses; (e) business and accounting methods; (f) computer software, including operating systems, programming lists and requests; (g) diagrams, manuals and documentation; (h) all production methods, processes, technologies and trade secrets; and (i) any other kind of similar and related information. Furthermore, you agree to use the Confidential Information only for the purpose of complying with your obligations under these Terms and Conditions. In order to maintain the confidentiality of such information, you agree to implement any security measures deemed necessary and reasonable, including, at the very least, those used to protect your own confidential information. Said measures shall also meet, at a minimum, the requirements set forth in the applicable regulations. You must also adopt any technical and organizational measures necessary to ensure the safety and confidentiality of the Confidential Information, so as to avoid its adulteration, loss, consultation or non-authorized use, and so as to detect any intentional or unintentional leakages of said Confidential Information, whether such risks are due to human action or to the technical means employed.

FOURTEEN: RELATIONSHIP BETWEEN THE PARTIES

14.1 You shall not be deemed to be a legal representative or agent of Cliengo neither for the use of, or access to, the Platform nor for the provision of the Services.

14.2 The only relationship between the parties is that which arises from these Terms and Conditions. It is expressly stated that neither you nor your employees and/or subcontractors (if applicable) are employees of Cliengo, but rather, you are an independent co-contractor who has a commercial relationship with Cliengo in connection with the provision of the Services. In that respect, you hereby represent and warrant that you have the appropriate experience, structure and staff to provide your services to third parties and to comply with all the obligations undertaken under these Terms and Conditions.

14.3 You shall be responsible for all labor and/or social security obligations that you may have pursuant to the laws in force in connection with your staff.

14.4 You hereby agree to indemnify and hold Cliengo harmless against any claim and/or judicial or extrajudicial proceeding brought against Cliengo by your employees, agents, dependents and/or clients for employment or social security reasons.

FIFTEEN: LIMITATION OF LIABILITY

15.1 The Services shall be provided pursuant to the conditions set forth in these Terms and Conditions and in the manner in which they are currently offered. The use of the Services shall be at your own risk. Services are offered without any kind of warranty, whether express or implied, including, without limitation, any warranty of merchantability, fitness for a specific purpose or non-infringement. Cliengo and its licensors do not warrant that: (a) the Services shall be available at any moment or place; (b) the Services shall be uninterrupted or safe; (c) any defect or error in the Services and/or in the Platform shall be cured; (d) the Services shall be free from viruses or from any harmful component.

15.2 In no case shall Cliengo, its affiliates, agents, directors, employees or providers be liable for direct, consequential, non-economic, accidental, special, compensatory or exemplary damages, including, without limitation, damages for loss of benefits, loss of profit or other intangible losses resulting from the use of the Platform, your account and/or the Services, or from the impossibility of using or accessing the same. Under no circumstances shall Cliengo be liable for any damage and/or loss resulting from the alteration, hacking or unauthorized access to your account or from any other use of the Services or your account and the information contained therein, subject to the provisions of these Terms and Conditions.

15.3 Moreover, under no circumstances shall Cliengo be liable for: (i) anything attributable to you; (ii) your use of the Services and/or the Platform; (iii) errors or inaccuracies in the Intellectual Property of the Client; (iv) direct or indirect damages that you may cause to third parties; (v) injuries or damages to personal property, irrespective of their nature, resulting from your access to, or use of, the Services and/or the Platform; (vi) the unauthorized access to, or use of, Cliengo's servers and/or any personal information contained therein; (vi) any interruption or cessation of the transmission from the Services and/or the Platform; (vii) any error, virus, Trojan or similar virus which may be transmitted through the Services and/or the Platform by a third party; (viii) any error or omission in any Intellectual Property of the Client, or any loss or damage suffered as a consequence of the use of any Intellectual Property of the Client posted, sent by email, transmitted or otherwise made available through the Services and/or the Platform; (ix) any Intellectual Property of the Client of a user or any defamatory, offensive or illegal conduct by third parties; and/or (x) any situation in which the Services do not meet the user's needs. In no case shall Cliengo, its agents, directors, employees, providers or licensors be liable to you for any claim, procedure, obligation, damage, loss or expense in excess of the amount paid by you for the Services.

15.4 Any Intellectual Property of the Client which is downloaded or obtained through the use of the Services is downloaded at your own risk, and you shall be solely liable for any damage caused to your computer system and/or mobile device, or for the loss of data resulting from such download or from the use of any of the Services. Cliengo does not provide any warranty on, nor shall it be liable for, the products or services offered by third parties through the Platform and/or any of its Services. Furthermore, Cliengo shall not be a party to said transaction and shall not monitor any transaction between you and third-party providers of products or services.

15.5 Due to the characteristics of the Services, Cliengo may, at any time, carry out routine maintenance of, and/or improvements to, the Services. Consequently, and due to other possible unforeseeable contingencies related to the Internet, you accept the risks and imperfections or the unavailability of third-party servers and you expressly waive the right to make a claim against Cliengo, for liability in contract or in tort, or for damages due to the possible failure, slowness or errors in the access to, and use of, the Platform, your account and/or in the provision of the Services, due to causes not attributable to Cliengo.

15.6 The Services have an auto-scaling, high-availability infrastructure and shall be available 24 hours a day, seven days a week. Notwithstanding the foregoing, (i) Cliengo reserves the right to carry out scheduled suspensions to the access to, and use of, the Platform and your account, in connection with the provision of the Services. Said suspensions shall be informed in advance by Cliengo via email, in the URL http://____ or by any other means, at least 24 (twenty-four) hours in advance in order to carry out maintenance or repair tasks, or other tasks related to the provision of the Services. Moreover, Cliengo may carry out unscheduled suspensions if it considers, at its sole discretion, that there are emergency reasons to do so, and you shall not be entitled to make any claim and/or seek any compensation as a consequence of such suspension.

15.7 You shall promptly notify Cliengo of any failure in the Services, and Cliengo shall inform you about the nature of the failure in the corresponding Service and the expected repair time. In order to restore the Service, you shall provide, if necessary, all the reasonable and necessary support requested by Cliengo. Moreover, Cliengo shall inform you, as soon as possible, when the malfunctioning is not related to the Service. Once the relevant failure has been repaired, you shall be immediately notified by Cliengo.

15.8 This limitation of liability applies to liability arising from contract, damage, negligence, strict liability or otherwise, even if Cliengo has been warned of the possibility of such damages.

SIXTEEN: AMENDMENTS

16.1 Cliengo reserves the right to amend these Terms and Conditions from time to time, and it shall always post the most updated version on its website. In case of amendments to these Terms and Conditions which, at the discretion of Cliengo, are of the essence, Cliengo may notify you through additional means (for example, by email to the email address associated to your account). The amendments to these Terms and Conditions may be posted on the website or the URL corresponding to the Terms and Conditions. Therefore, you should check those pages regularly. If you continue to access or use the Services after the amendments have been posted, you agree to be bound by the amended terms and conditions. If you do not agree with the new terms, you should immediately cease to access the Platform and to use the Services.

SEVENTEEN: TERMINATION

17.1 In case of termination before the expiration of the monthly or annual period contracted, you shall not be entitled to any kind of reimbursement for the amount corresponding to the monthly or annual period paid hereunder..

17.2 If any of the parties fails to comply with any of its material obligations hereunder and such default is not cured within a term of 30 days since the date a written notice is given to the other party, the non-breaching party may terminate the provision of the Services and/or the use of the Platform.

17.3 All the provisions hereof which, due to their nature, should survive any termination shall remain in full force regardless of the termination of this agreement, including, without limitation, the provisions on limitation of liability, indemnity, warranties or issues regarding property rights.

EIGHTEEN: OTHER LEGAL TERMS

18.1 These Terms and Conditions, as well as any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Cliengo without any limits or restrictions. Any attempt at a transfer or assignment by you shall be void by operation of law.

18.2 In the unlikely event that Cliengo is not able to solve a dispute undertaken with you after trying to do so informally, both you and Cliengo accept that any claims, disputes or controversies (excluding any provisional remedies or equitable relief requested by Cliengo) arising from or in connection with these Terms and Conditions, as well as any breach or alleged breach thereof (jointly, the “Claims”), shall be submitted to the jurisdiction of the ordinary (i.e., non-federal) courts in and for the City of Buenos Aires, Argentine Republic. The Parties also submit to the laws of the Argentine Republic, except as otherwise stated in these Terms and Conditions. Nothing contained in this section shall prevent Cliengo from requesting provisional remedies and/or equitable relief to the competent authorities, when necessary in order to protect Cliengo's property rights. ALL CLAIMS SHALL BE HANDLED INDIVIDUALLY BY THE PARTIES, AND NOT AS CLAIMANTS OR MEMBERS OF A CLASS OR GROUP UNDER A CLASS ACTION SUIT. YOU ACCEPT THAT, BY AGREEING TO THESE CONDITIONS, YOU AND CLIENGO WAIVE THE RIGHT TO A JURY TRIAL OR TO BE PART OF A CLASS ACTION.

18.3 These Terms and Conditions, together with all amendments and additional agreements that you may execute with Cliengo in connection with the Services, shall constitute the entire agreement between you, your Organization (if applicable) and Cliengo. If any provision of these Terms and Conditions is considered invalid by a court of competent jurisdiction, the invalidity of said provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect.

18.4 The waiver of any of the terms contained in these Terms and Conditions shall not operate as a waiver of other terms not expressly stated herein. Furthermore, Cliengo's inability to enforce any right or provision under these Terms and Conditions may be considered as a waiver of said right or provision.

18.5 Cliengo may send notices, if required by law or for other business-related purposes, through a general notification in the Platform or via its email address, its Account, a letter or mail, or any other means, at its sole discretion.

18.6 In case you need to contact Cliengo in order to ask any questions in connection with these Terms and Conditions, you may send an email to hola@cliengo.com.